Software⏱️ 3 min read📅 2026-06-11

How to Fix 0x80004002 Error – Google Chrome install fails with error 0x80004002

Google Chrome install fails with error 0x80004002 on Windows 7 64 bits.

Quick Answer: Try reinstalling Google Chrome or updating Windows to the latest version.

📋 Table of Contents

  1. 🔍 Why This Happens
  2. 🔧 Proven Troubleshooting Steps
  3. 🎯 Final Words

Google Chrome install fails with error 0x80004002, which affects users trying to install Google Chrome on Windows 7 64 bits. This issue is frustrating because it prevents users from accessing the Google Chrome browser, making it difficult for them to perform online tasks. In this guide, we will walk you through the steps to troubleshoot and resolve this error.

The error message 'Google Update installation failed with error 0x80004002' can be misleading, but deleting the Google registry key may not always resolve the issue. Therefore, we will explore alternative methods to fix this problem.

🔍 Why This Happens

  • The primary reason for this error is a corrupted Windows Installer package. The installer fails to update the system's software components, resulting in an error code of 0x80004002. This can occur due to various reasons such as a damaged installation media or incomplete installation process.
  • Another possible cause is a conflict between the Google Chrome installer and other software installed on the system. In some cases, software conflicts may prevent the Chrome installer from functioning properly.

🔧 Proven Troubleshooting Steps

Resetting Windows Installer

  1. Step 1: Step 1: Open the Command Prompt as an administrator. To do this, press the Windows key + X and select Command Prompt (Admin).
  2. Step 2: Step 2: Type the following command and press Enter to reset the Windows Installer: `msiexec /i %SystemRoot%\System32 cu.dll`
  3. Step 3: Step 3: If prompted, confirm that you want to reset the Windows Installer. This process may take a few minutes to complete.

Disabling and Re-enabling Google Chrome Update Service

  1. Step 1: Step 1: Open the Services console by typing `services.msc` in the Run dialog box (Windows key + R).
  2. Step 2: Step 2: Find the 'Google Update Service' service and right-click it. Select 'Properties' from the context menu.
  3. Step 3: Step 3: In the Properties window, set the 'Startup type' to 'Disabled'. Click 'Apply' and then 'OK' to save the changes.

🎯 Final Words

By following these steps, you should be able to resolve the Google Chrome install fails with error 0x80004002 issue. If none of the methods work, it may be necessary to perform a clean installation of Windows or seek further assistance from Microsoft support.

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