Software⏱️ 3 min read📅 2026-06-11

How to Fix 0x80070004 Error – Why do I get error 0x80070004 when trying to update to Windows 8.1 from Windows 8?

Error code 0x80070004 occurs when updating from Windows 8 to Windows 8.1 via the Windows Store, despite successful download.

Quick Answer: Try running DISM and SFC scans again, as they may have missed corrupted files or registry entries.

📋 Table of Contents

  1. 🛑 Root Causes of the Error
  2. 🛠️ Step-by-Step Verified Fixes
  3. 💡 Conclusion

Error 0x80070004 occurs when attempting to update Windows 8 to Windows 8.1 via the Windows Store, resulting in an 'This app wasn't installed' error message. This issue affects users who are trying to upgrade their operating system and may cause frustration due to the inability to complete the update process.

The presence of this error can be particularly frustrating for users as it prevents them from upgrading to a newer version of Windows, potentially leaving their system vulnerable to security risks and compatibility issues.

🛑 Root Causes of the Error

  • A corrupted registry is often the primary cause of Error 0x80070004. This corruption can occur due to various reasons such as improper installation, removal of Windows Update components, or other system-related issues.
  • Another possible cause could be a problem with the Windows Store itself, which may lead to an incorrect 'This app wasn't installed' error message.

🛠️ Step-by-Step Verified Fixes

Resetting the Windows Store and registry

  1. Step 1: Press the Windows key + R to open the Run dialog box. Type 'msdtc /resetvstore' and press Enter to reset the Windows Store.
  2. Step 2: Restart your computer to ensure all changes take effect.
  3. Step 3: Open a Command Prompt as an administrator and type 'sfc /scannow' to scan for corrupted system files.

Using DISM to repair system corruption

  1. Step 1: Open a Command Prompt as an administrator and type 'dism /online /cleanup-image /restorehealth' to start the DISM process.
  2. Step 2: Wait for the operation to complete, which may take several minutes depending on your system's condition.

💡 Conclusion

To resolve Error 0x80070004, try resetting the Windows Store and registry or using DISM to repair any system corruption. If the issue persists, consider seeking further assistance from Microsoft support or a professional IT technician.

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