Software⏱️ 4 min read📅 2026-06-19

How to Fix 0x80070011 Error – Windows 8 Media Center Pack Install Fails with DoTransmogrify failed due to error 0x80070011

Windows 8 Media Center pack installation fails with error code 0x80070011.

Quick Answer: Try moving the Users directory back to its original location or use a different user account.

The Windows 8 Media Center Pack installation fails with the 'DoTransmogrify failed due to error 0x80070011' message, which can be frustrating for users trying to install this feature. This issue typically occurs when there's a problem with the system configuration or user directory settings.

Moving your users directory back might not be necessary, but it could help resolve the issue. In this guide, we'll explore the root causes of the error and provide two methods to fix the problem.

🛑 Root Causes of the Error

  • The primary reason for this error is that the Windows 8 Media Center Pack requires a specific system configuration and user directory settings. When the DoTransmogrify process fails due to error 0x80070011, it indicates a mismatch between the device's original installation and the new features being added.
  • An alternative reason might be related to the junction point issue you mentioned, where C:/Users is a junction point to D:/Users. This could cause issues with the user directory settings, leading to the error.

🛠️ Step-by-Step Verified Fixes

Reconfigure System Configuration and User Directory Settings

  1. Step 1: Step 1: Rename or move the users directory back to its original location.
  2. Step 2: To do this, navigate to C:/Users and rename it to something like 'old_users_directory'. Alternatively, you can simply delete the junction point by deleting the D:/Users folder and then recreating the junction point.
  3. Step 3: Step 2: Update the system configuration to match the new user directory settings.
  4. Step 4: Go to Control Panel > System and Security > Administrative Tools > Windows Activation Service. Click on 'Change product key' and follow the prompts to update your product key to a valid one for the Windows 8 Media Center Pack. This will help resolve any configuration issues.
  5. Step 5: Step 3: Restart your computer and attempt to install the Windows 8 Media Center Pack again.
  6. Step 6: After restarting, navigate to Control Panel > Programs and Features > Turn Windows features on or off. Check the box next to 'Windows Media Center' and click 'OK' to install the feature.

Workaround: Use a Different User Directory

  1. Step 1: Step 1: Create a new user account with a different username.
  2. Step 2: To do this, navigate to Control Panel > User Accounts and Family Safety > User Accounts. Click on 'Manage another account' and follow the prompts to create a new user account. Make sure to choose a unique username for this account.
  3. Step 3: Step 2: Update the system configuration to use the new user directory settings.
  4. Step 4: Go to Control Panel > System and Security > Administrative Tools > Windows Activation Service. Click on 'Change product key' and follow the prompts to update your product key to a valid one for the Windows 8 Media Center Pack. This will help resolve any configuration issues.
  5. Step 5: Step 3: Restart your computer and attempt to install the Windows 8 Media Center Pack again.
  6. Step 6: After restarting, navigate to Control Panel > Programs and Features > Turn Windows features on or off. Check the box next to 'Windows Media Center' and click 'OK' to install the feature.

🎯 Final Words

If you've followed these steps and still encounter issues with the Windows 8 Media Center Pack installation, it's possible that there's a more complex configuration issue at play. In this case, consider seeking further assistance from Microsoft support or a professional IT technician.

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