Software⏱️ 3 min read📅 2026-06-15

How to Fix 0x80072ee6 Error – Error 0x80072ee6 in Windows Live Installer

Windows Live Installer error 0x80072ee6 fix

Quick Answer: Run the Windows Installer Cleanup Utility to remove corrupted installer files and try reinstalling.

Error 0x80072ee6 in Windows Live Installer is a frustrating issue that affects users who attempt to update or install Microsoft's Windows Live Messenger. The error message 'A new version of MSN Live Messenger is available' followed by an aborted installation process with error code 0x80004004 can be caused by various factors, including corrupted system files and registry issues.

This problem is particularly vexing because it prevents users from accessing the latest features and updates for Windows Live Messenger. However, through a step-by-step guide, you can troubleshoot and potentially resolve this issue.

🛑 Root Causes of the Error

  • One primary reason for Error 0x80072ee6 in Windows Live Installer is an outdated or corrupted version of MSXML3.dll, which is required for the installer to function correctly. When the MSXML3.dll file becomes corrupted or out of date, it can prevent the installation process from completing successfully.
  • Another possible cause is a conflict between the Windows Live Messenger installer and other installed software on your system. In some cases, this conflict may be due to a version mismatch or an incompatibility issue between the two applications.

🛠️ Step-by-Step Verified Fixes

Running the Windows Installer Cleanup Utility

  1. Step 1: Firstly, locate the Windows Installer Cleanup Utility tool on your computer. This utility is usually found in the Start menu or by searching for 'Windows Installer Cleanup' in the search bar.
  2. Step 2: Once you have located the tool, run it and follow the prompts to scan your system for any unnecessary files that may be causing conflicts with the Windows Live Messenger installer.
  3. Step 3: After the scan is complete, remove any unnecessary files that were found during the process. This will help ensure that there are no lingering conflicts that could prevent the installation from succeeding.

Regsvr32 MSXML3.dll

  1. Step 1: If the issue persists after running the Windows Installer Cleanup Utility, you may need to try repairing or re-registering the MSXML3.dll file. To do this, locate the MSXML3.dll file on your system and open a Command Prompt as an administrator.
  2. Step 2: Type the command 'regsvr32 MSXML3.dll' and press Enter. This will attempt to repair or register the MSXML3.dll file, which may resolve any issues caused by a corrupted or outdated version of this file.

💡 Conclusion

By following these steps, you should be able to troubleshoot and potentially resolve Error 0x80072ee6 in Windows Live Installer. Remember to restart your system after making any changes to ensure that the fixes take effect. If you continue to experience issues, it may be necessary to seek further assistance from a qualified IT professional.

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