Software⏱️ 3 min read📅 2026-06-15

How to Fix 0x80200013 Error – Error 0x80200013 when downloading apps from Windows Store

Error 0x80200013 occurs when downloading apps from the Windows Store, often related to corrupted cache or store data.

Quick Answer: Try clearing the Windows Store cache and data by going to Settings > Apps & features > Microsoft Store > Advanced options > Clear storage

📋 Table of Contents

  1. 🛑 Root Causes of the Error
  2. 🛠️ Step-by-Step Verified Fixes
  3. 🎯 Final Words

Error 0x80200013 occurs when you try to download an app from the Windows Store on Windows 8. This error is typically caused by issues with the Store's server connectivity or corrupted data, which prevents the app from being downloaded successfully. The frustration of not being able to access a desired app can be significant, especially if it's a popular one.

However, don't worry! We're here to help you troubleshoot and potentially fix this issue. In this guide, we'll walk you through the steps to resolve Error 0x80200013 and get your Windows Store up and running smoothly again.

🛑 Root Causes of the Error

  • The primary reason for Error 0x80200013 is a corrupted download package or an issue with the Store's server connectivity. This can be caused by various factors such as a faulty internet connection, outdated software, or malware infections. Additionally, some users have reported issues with the Store's cache or temporary files being corrupted.
  • Another possible cause of Error 0x80200013 is a problem with Windows Update. If your system is not up-to-date, it may prevent you from accessing certain apps in the Store.

🛠️ Step-by-Step Verified Fixes

Clearing Temporary Files and Cache

  1. Step 1: Step 1: Restart your computer to ensure that all temporary files are cleared.
  2. Step 2: Step 2: Open the Windows Store and attempt to download the app again. If you're still experiencing issues, proceed to the next step.
  3. Step 3: Step 3: Press the Windows key + R to open the Run dialog box, type '%temp%' (without quotes), and press Enter. This will take you to the Temporary Files folder. Delete any files with a .tmp extension. Repeat this process for the Cache folder.

Updating Windows and Store

  1. Step 1: Step 1: Open the Start screen and type 'Windows Update' in the search bar. Click on 'Open Windows Store' from the results.
  2. Step 2: Step 2: In the Windows Store, click on the three dots at the top-right corner of the screen and select 'Settings.'

🎯 Final Words

By following these steps, you should be able to resolve Error 0x80200013 and download apps from the Windows Store successfully. If you're still experiencing issues, consider seeking further assistance from a Microsoft support representative or performing a system restore.

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