Software⏱️ 4 min read📅 2026-06-19

How to Fix: 'No Such Interface Supported' error when trying to connect to a remote PC in the Performance Monitor

Performance Monitor connectivity issue

Quick Answer: Check firewall exceptions and ensure Remote Registry Service is running.

📋 Table of Contents

  1. 🛑 Root Causes of the Error
  2. 🚀 How to Resolve This Issue
  3. 💡 Conclusion

The 'No Such Interface Supported' error is a common issue encountered when trying to connect to a remote PC in the Performance Monitor on Windows 7 Professional. This error occurs due to an incompatibility between the interface types used by the local and remote machines. The error message is frustrating as it prevents users from accessing performance data from their remote machine, making it difficult to troubleshoot and monitor system performance.

To resolve this issue, we will follow a step-by-step guide that covers the root causes of the error, alternative solutions, and primary fix methods.

🛑 Root Causes of the Error

  • The 'No Such Interface Supported' error occurs when the interface types used by the local and remote machines are not compatible. This can happen due to differences in Windows versions, hardware configurations, or software settings. For example, if the remote machine is running a newer version of Windows than the local machine, it may use a different interface type that is not supported by the local machine.
  • Another possible cause is the firewall configuration on the remote machine. If the firewall rules are not set correctly, it can block the communication between the local and remote machines, resulting in the 'No Such Interface Supported' error.

🚀 How to Resolve This Issue

Configuring the Remote Registry Service

  1. Step 1: Step 1: Open the Windows Firewall with Advanced Security console on both machines. On the local machine, navigate to Inbound Rules and find the rule related to Performance Logs and Alerts. Ensure that the rule is enabled and the action is set to Allow the connection.
  2. Step 2: Step 2: On the remote machine, open the Windows Firewall with Advanced Security console and ensure that the Remote Registry service is enabled. This can be done by navigating to Inbound Rules and finding the rule related to Remote Registry. Enable the rule and set the action to Allow the connection.
  3. Step 3: Step 3: Restart both machines after making these changes. This will ensure that the new firewall rules are applied correctly.

Specifying the User for Remote Connection

  1. Step 1: Step 1: On the remote machine, open the Local Security Policy console and navigate to Local Policies > User Rights Assignment. Locate the 'Remote Desktop Users' group and add the user account you want to use for remote connections.
  2. Step 2: Step 2: Ensure that the user account has the necessary permissions to access the Performance Monitor on the remote machine. You can do this by navigating to Local Policies > User Rights Assignment and locating the 'Performance Logon' policy. Add the user account to this group.

💡 Conclusion

To resolve the 'No Such Interface Supported' error, follow these steps: Configure the Remote Registry Service on both machines, and specify the user for remote connections on the remote machine. By following these steps, you should be able to connect to your remote PC in the Performance Monitor and access performance data.

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