Software⏱️ 4 min read📅 2026-06-15

How to Fix: A fatal error occurred while creating an SSL client credential. The internal error state is 10013

Learn how to fix: A fatal error occurred while creating an SSL client credential. The internal error state is 10013.

Quick Answer: Try checking your system settings or restarting.

📋 Table of Contents

  1. 💡 Why You Are Getting This Error
  2. ✅ Best Solutions to Fix It
  3. 🎯 Final Words

A fatal error occurred while creating an SSL client credential, resulting in a recurring message on computers with locally synced SharePoint document libraries. This issue affects users who are trying to access and manage their SharePoint documents.

This error is particularly frustrating for users as it disrupts their workflow and productivity. In this guide, we will walk you through the root causes of this error and provide two methods to resolve the issue.

💡 Why You Are Getting This Error

  • The primary cause of this error is related to the DCOM (Distributed Component Object Model) configuration on the computer. The error message in Event Viewer indicates that the server did not register with DCOM within the required timeout, which can be caused by a misconfigured registry key or a faulty DCOM installation.
  • Another possible cause is related to the SSL client credential issue itself. Although this article suggests that enabling System cryptography may resolve the issue, it's essential to investigate further to ensure that no other underlying problems are contributing to the error.

✅ Best Solutions to Fix It

Enabling System Cryptography

  1. Step 1: Step 1: Open the Registry Editor (Regedit.exe) on your computer and navigate to the following key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Parameters. If this key does not exist, create it by right-clicking on the 'HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet' branch and selecting 'New\Key', then type 'SCHANNEL'.
  2. Step 2: Step 2: In the SCHANNEL Parameters key, look for the 'Ciphers' value and update its data to include the following values: "RSA 2048", "RSA 3072", "SHA1", "SHA256", "SHA384", "SHA512". This will enable System cryptography.
  3. Step 3: Step 3: Restart your computer after applying these changes to ensure that they take effect.

Repairing Office and Checking for Updates

  1. Step 1: Step 1: Open the Control Panel and navigate to 'Programs and Features' (or 'Add or Remove Programs' in older versions of Windows). Look for Microsoft Office 365 and Microsoft Office 365 ProPlus, and click on them to select.
  2. Step 2: Step 2: Click on 'Change' next to each version of Office and follow the prompts to repair the installation. This may take some time depending on the size of the installation.
  3. Step 3: Step 3: After repairing Office, check for any available updates by opening the Microsoft Update Catalog (https://www.microsoft.com/en-us/download/details.aspx?id=52150) or searching for updates in the Control Panel.

🎯 Final Words

By following these steps, you should be able to resolve the fatal error and access your SharePoint documents without any issues. Remember to regularly check for updates and maintain a clean registry to prevent similar errors from occurring in the future.

Did this fix your problem?

If not, try searching for specific error codes.

🔍 Search Error Database

❓ Frequently Asked Questions

🛠️ Related Fixes

How to Fix: Pc crashes shortly after launching game (rainbow

Fix Pc crashes shortly after launching game (rainbow six siege). Compl

How to Fix: Installing an APK on a locked down phone

Installing an APK on a locked down phone: Try using a rooted device, e

How to Fix: New PC build- no signal and no clue

Fix New PC build- no signal and no clue. Complete troubleshooting guid