Software⏱️ 3 min read📅 2026-06-15

How to Fix: asterisk: error while loading shared libraries: libasteriskssl.so.1

Asterisk shared library error on Ubuntu 14.04 installation.

Quick Answer: Create the symlink in /usr/lib/x86_64-linux-gnu/

The error 'asterisk: error while loading shared libraries: libasteriskssl.so.1: cannot open shared object file: No such file or directory' occurs when the system is unable to find the required library 'libasteriskssl.so.1' which is necessary for Asterisk to function properly. This issue affects users who have installed Asterisk on Ubuntu 14.04 and are experiencing this specific error.

This error can be frustrating as it prevents Asterisk from running, resulting in a loss of productivity or functionality. Fortunately, resolving this issue involves creating a symlink to the missing library, which can be done by accessing the correct directory and using the 'ln' command.

⚠️ Common Causes

  • The primary reason for this error is that the system administrator failed to install the required library 'libasteriskssl.so.1' during the installation of Asterisk. This library is necessary for Asterisk's SSL functionality, which enables secure communication between clients and servers.
  • An alternative reason could be that the system's package manager did not include this library in the installation process, or it was removed during a later update.

🔧 Proven Troubleshooting Steps

Create symlink manually

  1. Step 1: Firstly, determine the correct directory where the 'libasteriskssl.so.1' file should be located. This can usually be found in the /usr/lib/x86_64-linux-gnu directory.
  2. Step 2: Next, navigate to this directory using the 'cd' command. For example, if the library is located at '/usr/lib/x86_64-linux-gnu', use the command 'cd /usr/lib/x86_64-linux-gnu'.
  3. Step 3: Then, create a symlink to the missing library by running the following command: 'ln -s /usr/lib/asterisk/libasteriskssl.so.1 libasteriskssl.so.1'.

Use package manager to install required library

  1. Step 1: Alternatively, you can use your system's package manager to install the 'libasteriskssl' package. Open a terminal and run the command 'sudo apt-get install libasteriskssl'.
  2. Step 2: Once the installation is complete, restart Asterisk by running the command '/usr/sbin/asterisk'.

💡 Conclusion

By following these steps, you should be able to resolve the error 'asterisk: error while loading shared libraries: libasteriskssl.so.1: cannot open shared object file: No such file or directory' and get Asterisk up and running again.

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