How to Fix: Certificate error in Skype: pmpubs
Certificate error in Skype: pmpubs
📋 Table of Contents
A certificate error in Skype has occurred, specifically with the web page 'pmpubs.com' being certified from 'GoDaddy Secure'. This issue may seem alarming, but it's essential to understand that it doesn't necessarily mean your computer is infected with a virus. The error is likely due to an incorrect or outdated SSL/TLS certificate configuration.
The situation can be frustrating, especially when you're unable to find any information about the specific web page causing the issue. However, by following these steps, you'll be able to resolve the problem and ensure your Skype connection remains secure.
⚠️ Common Causes
- The primary reason for this error is a misconfigured SSL/TLS certificate chain. When Skype connects to a server using HTTPS, it relies on the server's SSL/TLS certificate to establish trust. If the certificate chain is incorrect or incomplete, Skype will display a certificate error message.
- An alternative reason could be that the GoDaddy Secure certificate has expired or been revoked. In this case, the certificate error may not be directly related to a malware infection, but rather a legitimate security measure to prevent unauthorized access to your computer.
🔧 Proven Troubleshooting Steps
Verify and update the SSL/TLS certificate
- Step 1: Open Skype and go to Settings > Account > Advanced settings. Click on 'SSL/TLS' and then click on 'View Certificate'. This will display the current certificate chain used by Skype.
- Step 2: Check if the certificate chain is correct and complete. If it's incomplete or incorrect, you may need to contact your web host (GoDaddy) to verify the certificate configuration.
- Step 3: If the certificate has expired or been revoked, follow the instructions provided by GoDaddy to update or renew the certificate.
Disable SSL/TLS verification and test Skype
- Step 1: Open Skype and go to Settings > Account > Advanced settings. Click on 'SSL/TLS' and then select 'Disable SSL/TLS Verification'. This will prevent Skype from verifying the certificate chain, allowing you to test if the issue is related to the certificate.
- Step 2: Test your Skype connection by trying to make a call or send a message. If the issue persists, it's likely that the problem lies with the certificate configuration rather than a malware infection.
💡 Conclusion
To summarize, the certificate error in Skype is likely due to an incorrect or outdated SSL/TLS certificate configuration. By following these steps, you should be able to resolve the issue and ensure your Skype connection remains secure. If you're still experiencing problems after trying these methods, consider contacting your web host (GoDaddy) for further assistance.
❓ Frequently Asked Questions
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