Software⏱️ 4 min read📅 2026-06-11

How to Fix Error 720 Error – All created VPNs result in Error 720

Error 720 occurs with VPNs on Windows 8, but works on XP and 7.

Quick Answer: Try disabling the Windows Firewall and virus scanner to isolate the issue.

📋 Table of Contents

  1. 💡 Why You Are Getting This Error
  2. ✅ Best Solutions to Fix It
  3. 🎯 Final Words

Error 720 is a common issue encountered by users of Windows 8 when attempting to establish a connection through a VPN. This error occurs due to a misconfiguration in the network settings, which prevents the system from establishing a connection with the remote computer. The fact that this error does not occur on other versions of Windows, such as Windows 7 and XP, suggests that it may be related to changes made in Windows 8.

This issue can be frustrating for users who rely on VPN connections for secure browsing and access to remote resources. In this troubleshooting guide, we will explore the root causes of Error 720 and provide two primary methods for resolving the issue.

💡 Why You Are Getting This Error

  • The first main reason why this error happens in Windows 8 is due to a change in the way the operating system handles network settings. In Windows 8, the network settings are stored in the 'Network & Sharing Center' rather than the 'Network Connections' folder. This change can sometimes cause conflicts with VPN configurations, leading to Error 720.
  • An alternative reason for this error may be related to the specific VPN client software being used. Some VPN clients may not be compatible with Windows 8 or may require additional configuration steps to function correctly.

✅ Best Solutions to Fix It

Resetting Network Settings

  1. Step 1: Step 1: Open the 'Network & Sharing Center' and click on the 'Change adapter settings' button.
  2. Step 2: Step 2: Right-click on the VPN connection that is causing the error and select 'Properties'.
  3. Step 3: Step 3: In the 'Properties' window, click on the 'Advanced' tab and then click on the 'Reset' button.
  4. Step 4: Step 4: Confirm that you want to reset the network settings by clicking on the 'OK' button.
  5. Step 5: Step 5: Restart your computer and attempt to establish a VPN connection again.

Updating VPN Client Software

  1. Step 1: Step 1: Download and install the latest version of the VPN client software from the vendor's website.
  2. Step 2: Step 2: Follow the installation instructions carefully, making sure to select all required options.
  3. Step 3: Step 3: Once installed, restart your computer and attempt to establish a VPN connection again.

🎯 Final Words

If you have tried both of these methods and are still experiencing Error 720, it may be worth reaching out to the vendor of your VPN client software for further assistance. Additionally, ensuring that your antivirus software is up-to-date and not interfering with your VPN connections can also help resolve this issue.

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