Software⏱️ 3 min read📅 2026-06-15

How to Fix: Error with AWS ubuntu server connecting to FileZilla

Error with AWS ubuntu server connecting to FileZilla

Quick Answer: Check the SSH port forwarding in your ssh_config file and ensure that the private key is correctly configured.

Error with AWS Ubuntu Server Connecting to FileZilla: A Troubleshooting Guide

This guide aims to help users resolve the issue of connecting to an Ubuntu server using FileZilla after it has been successfully connected to the server. The error message indicates a connection problem, and we will walk through the steps to identify and fix the root cause.

🔍 Why This Happens

  • The primary reason for this error is related to the configuration of the SSH server on the Ubuntu machine. When the Subsystem sftp option is commented out, the SFTP protocol is not properly configured, leading to a connection issue with FileZilla.
  • Another possible cause could be issues with the key file used for authentication or problems with the server's firewall settings.

✅ Best Solutions to Fix It

Configuring SSH Server Settings

  1. Step 1: Step 1: Verify that the Subsystem sftp option is uncommented in the /etc/ssh/sshd_config file. The corrected line should read: Subsystem sftp internal-sftp.
  2. Step 2: Step 2: Ensure that the key file used for authentication (in this case, name_of_secret_key.pem) is correctly located and accessible by FileZilla.
  3. Step 3: Step 3: Restart the SSH service to apply the changes. Run the command 'sudo service ssh restart' or 'sudo systemctl restart ssh'.

Verifying Key File and Firewall Settings

  1. Step 1: Step 1: Check the permissions of the key file to ensure it is readable by the user running FileZilla. Run the command 'ls -l name_of_secret_key.pem' to verify the permissions.
  2. Step 2: Step 2: Verify that the server's firewall settings are not blocking incoming connections on port 22 (the default SSH port). Check the ufw status and rules to ensure that incoming traffic is allowed.

✨ Wrapping Up

To resolve the error with AWS Ubuntu Server Connecting to FileZilla, follow the steps outlined in this guide. If you encounter any issues during the process, consider seeking further assistance from the AWS support team or a qualified IT professional.

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