How to Fix: Getting error 80073cf9 for specific Windows Store App after Rollback
Windows Store App Error 80073cf9 Fix
📋 Table of Contents
Error 80073cf9 is a known issue that affects Windows Store app installations on Windows 8 systems. This error typically occurs when the system's registry or application data becomes corrupted, causing the app to fail during installation. The user in question upgraded to Windows 8 about a month ago and installed Jetpack Joyride, which led to the system requiring a rollback due to other issues. Despite attempting to install the app from the store again, they encountered error 80073cf9.
This issue can be frustrating for users who have recently updated their operating systems or installed new apps. However, by following the steps outlined in this guide, it is possible to resolve the problem and successfully install the Jetpack Joyride app.
🔍 Why This Happens
- The primary root cause of error 80073cf9 is a corrupted registry key that prevents the app from being installed properly. This can occur when the system's registry is modified during a Windows update or installation, causing conflicts with the app's data.
- Another possible cause is a misaligned application manifest file, which can also lead to errors during installation.
🛠️ Step-by-Step Verified Fixes
Resetting the Windows Store App Cache
- Step 1: Step 1: Press the Windows key + X and select Device Manager. Expand the 'Windows Image Acquisition' section and look for any devices with a yellow exclamation mark. Right-click on these devices and select 'Uninstall device'. Repeat this process for all devices related to the app.
- Step 2: Step 2: Restart your computer in Safe Mode by pressing the Windows key + X, selecting Restart, and then pressing F8 during boot-up. Select Safe Mode with Networking from the options menu.
- Step 3: Step 3: After restarting in Safe Mode, navigate to the 'C:\AppData oaming/packages' folder (this may vary depending on your system). Look for a folder named after the app (in this case, 'Jetpack Joyride'). If it exists, delete its contents and then delete the folder itself. Repeat these steps for all related folders in the 'AppData' directory.
- Step 4: Step 4: After deleting the cache and application data, restart your computer normally and attempt to install the Jetpack Joyride app from the Windows Store again.
Repairing the Application Manifest File
- Step 1: Step 1: Open the 'C:\AppData oaming/packages' folder (as mentioned earlier). Look for a file named after the app's package family ID. This can be found in the 'manifest.json' or 'appxmanifest.xml' files.
- Step 2: Step 2: Right-click on the manifest file and select 'Properties'. In the Properties window, click on the 'Edit' button to open the file in Notepad or another text editor.
- Step 3: Step 3: Locate the 'PackageFamilyId' field within the manifest file. If it contains any incorrect values, update them to match the correct package family ID for the app (usually found in the app's metadata).
- Step 4: Step 4: Save the changes and restart your computer normally. Attempt to install the Jetpack Joyride app from the Windows Store again.
🎯 Final Words
By following these steps, you should be able to resolve error 80073cf9 and successfully install the Jetpack Joyride app on your Windows 8 system. Remember to always back up your data before making any significant changes to your system's configuration.
❓ Frequently Asked Questions
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