Hardware⏱️ 4 min read📅 2026-06-11

How to Fix: How to determine and correct the source of a WHEA-Logger error?

Troubleshooting guide for WHEA-Logger errors in Windows.

Quick Answer: Check the Device Manager for any other PCI Express Root Port with a matching REV_F1 ID, and ensure all hardware is properly installed and updated.

📋 Table of Contents

  1. 💡 Why You Are Getting This Error
  2. 🔧 Proven Troubleshooting Steps
  3. 💡 Conclusion

The WHEA-Logger error is an event ID that indicates a problem with the System Management Controller (SMC) or Hardware Event Log (HEL) on a Windows system. This error can occur due to various reasons, including hardware issues, software conflicts, or firmware problems. The error is usually related to the Hard Disk Drive (HDD), but it can also be caused by other components such as the System Memory, Graphics Card, or Network Adapters.

The WHEA-Logger error can be frustrating because it may not always cause a Blue Screen of Death (BSOD) and may only appear occasionally. However, ignoring this error for an extended period can lead to more severe issues, such as data corruption, system instability, or even complete system failure.

💡 Why You Are Getting This Error

  • The primary reason for the WHEA-Logger error is a hardware issue with the System Memory, specifically the RAM modules. The SMC or HEL may not be able to properly communicate with the RAM due to faulty memory chips, incorrect voltage settings, or other memory-related problems. This can cause the system to generate false events and trigger the WHEA-Logger error.
  • Another possible reason for the WHEA-Logger error is a firmware issue with the System Management Controller (SMC). The SMC firmware may be outdated, corrupted, or not properly configured, leading to communication problems between the SMC and other system components. This can cause the system to generate false events and trigger the WHEA-Logger error.

🔧 Proven Troubleshooting Steps

Update System Memory and SMC Firmware

  1. Step 1: Check the system memory for any faulty or incompatible modules. If necessary, replace the faulty modules with compatible ones.
  2. Step 2: Update the System Management Controller (SMC) firmware to the latest version. This can be done by visiting the manufacturer's website and downloading the latest firmware update package.
  3. Step 3: Reboot the system after updating the SMC firmware and verify that the WHEA-Logger error is resolved.

Disable and Re-enable the PCI Express Root Port

  1. Step 1: Open the Device Manager and locate the PCI Express Root Port with a hardware ID of PCI en_8086&DEV_A110&SUBSYS_50011458&REV_F1. Right-click on this device and select 'Disable device'.
  2. Step 2: Reboot the system after disabling the device. This will reset the driver and firmware for the PCI Express Root Port.
  3. Step 3: After rebooting, enable the device again and verify that the WHEA-Logger error is resolved.

💡 Conclusion

To resolve the WHEA-Logger error, it's recommended to first update the System Memory and SMC Firmware. If this doesn't work, you can try disabling and re-enabling the PCI Express Root Port. In some cases, the issue may be related to a firmware bug or a hardware component that needs replacement. If none of these methods resolve the issue, it's recommended to seek further assistance from a professional technician or the manufacturer's support team.

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