Software⏱️ 2 min read📅 2026-05-30

How to Fix: I can load games, but starting a new game results in a black screen

Check game-specific settings and configuration files for corrupted data.

Quick Answer: Try resetting the game's settings to default or checking for corrupted save files.

The issue you're experiencing, where the game loads but results in a black screen when trying to start story mode from scratch, can be caused by various factors. In this case, since you've already updated your GPU drivers and DirectX 12 is not working for you due to Vulkan issues, let's focus on some alternative solutions.

✅ Best Solutions to Fix It

Method 1: Low-Level Graphics Settings

  1. Step 1: Open the game's settings and look for a 'Graphics' or 'Performance' tab. Ensure that the graphics quality is set to its lowest setting, and then try starting story mode again.

Method 2: Disable Overclocking

  1. Step 1: Check if your game has an option to disable overclocking. If available, enable it and then try starting story mode again.

✨ Wrapping Up

By following these steps, you should be able to resolve the issue and start playing your game without any black screens. If you're still experiencing problems, consider reaching out to the game's support team for further assistance.

Did this fix your problem?

If not, try searching for specific error codes.

🔍 Search Error Database

❓ Frequently Asked Questions