Hardware⏱️ 2 min read📅 2026-05-30

How to Fix: Is there a way only to see the drivers that are compatible with my PDF24 printer on Windows Server 2022?

View compatible printer drivers for PDF24 on Windows Server 2022.

Quick Answer: Go to Device Manager, find the PDF24 printer, right-click and select 'Update driver', then choose 'Browse my computer for driver software' and select the PDF24 driver package.

The issue you are facing is caused by the PDF24 printer driver being incompatible with your Windows Server 2022 operating system. The Canon Generic Plus PCL6 driver is not suitable for your specific printer model, resulting in the unusable state of your PDF24 printer.

🛑 Root Causes of the Error

  • The Canon Generic Plus PCL6 driver is not a native driver for your PDF24 printer model.

🛠️ Step-by-Step Verified Fixes

Method 1: Update Printer Drivers

  1. Step 1: Go to the Windows Server 2022 Settings app and navigate to Devices.
  2. Step 2: Click on 'Printers & scanners' and select your PDF24 printer from the list.
  3. Step 3: Click on the 'Update driver' button and follow the prompts to search for and install any available updates for your printer drivers.

Method 2: Install Printer Driver Manually

  1. Step 1: Download the PDF24 printer driver from the official website of the manufacturer.
  2. Step 2: Run the downloaded installer and follow the prompts to install the new driver.

🎯 Final Words

By following these steps, you should be able to resolve the issue and use your PDF24 printer without any compatibility issues.

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