Software⏱️ 3 min read📅 2026-06-11

How to Fix: "Trying to connect" error in Google Docs on Safari

Google Docs error in Safari

Quick Answer: Try clearing your browsing history or switching to Chrome.

The 'Trying to connect' error in Google Docs on Safari is a frustrating issue that affects users who are trying to access Google's cloud-based word processing and spreadsheet applications. This error occurs when the application is unable to establish a stable connection with Google's servers, resulting in a delay or failure to load documents.

This issue can be particularly annoying for users who rely on Google Docs for work or personal projects, as it can cause delays and disruptions to their workflow.

💡 Why You Are Getting This Error

  • The primary root cause of this error is a connectivity issue between Safari and Google's servers. This could be due to a variety of factors such as a slow internet connection, a malfunctioning network adapter, or a problem with the user's Wi-Fi settings.
  • Another possible root cause is a conflict between multiple browsers or applications running on the same device, which can interfere with the connection to Google's servers.

✅ Best Solutions to Fix It

Clear Safari's cache and cookies

  1. Step 1: Close all Safari windows and apps.
  2. Step 2: Go to Safari's Preferences > Advanced > Show Develop menu in menu bar.
  3. Step 3: Click on Develop > Empty Caches.
  4. Step 4: Restart Safari and try accessing Google Docs again.

Reset network settings

  1. Step 1: Open System Preferences and select Network.
  2. Step 2: Select the network connection that you use to access Google Docs (e.g. Wi-Fi or Ethernet).
  3. Step 3: Click on the 'Advanced' button and then click on the 'Renew DHCP Lease' button.
  4. Step 4: Restart your device and try accessing Google Docs again.

💡 Conclusion

To resolve the 'Trying to connect' error in Google Docs on Safari, try clearing Safari's cache and cookies, resetting your network settings, or disabling extensions. If none of these methods work, you may want to consider reaching out to a technical support specialist for further assistance.

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