Hardware⏱️ 4 min read📅 2026-06-19

How to Fix: Right out of the box, my HP laptop displays "disk (SMART event) is at risk" error in Intel Optane Memory and Storage

HP laptop displays SMART event error with Intel Optane Memory and Storage, possible causes and solutions.

Quick Answer: Check for firmware updates, run a disk check, and consider reinstalling the RST driver.

📋 Table of Contents

  1. 🛑 Root Causes of the Error
  2. 🔧 Proven Troubleshooting Steps
  3. ✨ Wrapping Up

The error 'disk (SMART event) is at risk' on an HP laptop with Intel Optane Memory and Storage can be frustrating for users. This issue affects individuals who have installed the Intel Optane Memory and Storage software on their system, resulting in a warning message that displays when booting up.

This error can cause concern among users, as it may indicate a potential problem with the storage drive or the Intel Optane Memory and Storage software itself. In this guide, we will walk you through the steps to troubleshoot and potentially resolve this issue.

🛑 Root Causes of the Error

  • The primary reason for this error is a faulty or failing SSD (Solid-State Drive) that is being detected by the SMART (Self-Monitoring, Analysis, and Reporting Technology) system. The Intel Optane Memory and Storage software may not be able to communicate properly with the SSD, resulting in this warning message.
  • Another possible cause could be a corrupted or outdated driver for the Intel Optane Memory and Storage software. This can lead to incorrect data being reported by the SMART system, triggering the 'disk (SMART event) is at risk' error.

🔧 Proven Troubleshooting Steps

Update and Run Disk Check

  1. Step 1: Open the Command Prompt as an administrator and run the command `chkdsk C:` (assuming the issue is with the C: drive). This will perform a disk check on the drive and may resolve any issues that are causing the SMART error.
  2. Step 2: Run the command `sfc /scannow` to scan for corrupted system files. This can help resolve any issues related to the Intel Optane Memory and Storage software driver.
  3. Step 3: Update the Intel Optane Memory and Storage software to the latest version by downloading and installing the latest drivers from the official Intel website.

Reset Intel Optane Memory and Storage

  1. Step 1: Open the Intel Optane Memory and Storage Management software and click on 'Settings.' Then, select 'Advanced' and check if there are any options to reset or clear the SMART error.
  2. Step 2: If available, try resetting the Intel Optane Memory and Storage settings to their default values. This may help resolve any issues related to the driver or configuration.

✨ Wrapping Up

To resolve the 'disk (SMART event) is at risk' error on an HP laptop with Intel Optane Memory and Storage, it is recommended to first run a disk check using the Command Prompt and scan for corrupted system files. If this does not resolve the issue, try resetting the Intel Optane Memory and Storage settings to their default values. Additionally, updating the Intel Optane Memory and Storage software to the latest version can help prevent similar issues in the future.

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