Software⏱️ 3 min read📅 2026-06-19

How to Fix: Synergy (ERROR: cannot read configuration)

Synergy server configuration error fix

Quick Answer: Check the Synergy configuration file for invalid characters and try repairing or reinstalling the software.

📋 Table of Contents

  1. 🛑 Root Causes of the Error
  2. 🚀 How to Resolve This Issue
  3. 🎯 Final Words

The Synergy server error 'cannot read configuration' affects users who are unable to launch the Synergy application, resulting in an invalid character error and a failed launch. This issue can be frustrating for those relying on Synergy for remote desktop access.

Resolving this error requires attention to the configuration file used by Synergy. The process of fixing this issue may seem daunting, but following these steps should help resolve the problem.

🛑 Root Causes of the Error

  • The primary reason for this error is a corrupted or invalid configuration file. This can occur due to various factors such as software updates, system changes, or improper configuration settings.
  • An alternative cause could be a mismatch between the Synergy version and the operating system being used.

🚀 How to Resolve This Issue

Clearing the configuration file

  1. Step 1: Close all instances of Synergy and restart your computer to ensure any open processes are terminated.
  2. Step 2: Navigate to the C:/Users/AL/AppData/Local/Temp/ directory using a file explorer or command prompt. Delete the qt_temp.gq1960 file, which is likely causing the error.
  3. Step 3: Restart the Synergy server service by running the following command in the Command Prompt: net start synergys.exe

Updating Synergy

  1. Step 1: Visit the official Synergy website and download the latest version of the software. Ensure that you are downloading from a trusted source.
  2. Step 2: Run the installer and follow the prompts to update Synergy on your system.

🎯 Final Words

To resolve the 'cannot read configuration' error in Synergy, try clearing the configuration file or updating the software. If the issue persists, consider seeking further assistance from the Synergy support team or a qualified IT professional.

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