Hardware⏱️ 4 min read📅 2026-06-19

How to Fix: U163 Error message

U163 error message occurs when printer runs out of ink, despite cartridge replacement. Check printer settings and try printing again.

Quick Answer: Check your printer settings to ensure the new cartridge is recognized. Try printing a test page to see if the issue persists.

📋 Table of Contents

  1. 🛑 Root Causes of the Error
  2. ✅ Best Solutions to Fix It
  3. 🎯 Final Words

The U163 error message is typically displayed on printers and other ink-based devices, indicating that the printer has run out of black ink. However, in your case, you have recently replaced the ink cartridge, which suggests that this may not be the root cause of the issue. Despite this, the error persists, causing frustration as it prevents you from printing or scanning documents.

Replacing the ink cartridge is a common solution to this problem, but if it's not working, there are other potential causes that need to be investigated. In this troubleshooting guide, we will walk you through the steps to resolve the U163 error message and get your printer up and running again.

🛑 Root Causes of the Error

  • The first main reason why the U163 error happens is due to a misaligned or jammed print head. When the print head is not properly aligned, it can cause the printer to display incorrect ink levels, leading to the U163 error message.
  • Another possible alternative reason for this issue is a faulty or damaged ink cartridge itself. Although you have replaced the cartridge, there's still a possibility that it may be malfunctioning or clogged with debris, which could be causing the problem.

✅ Best Solutions to Fix It

Clean and Align the Print Head

  1. Step 1: Turn off your printer and unplug it from the power source. Open the top cover of the printer to access the print head.
  2. Step 2: Locate the print head and gently pull out any jammed paper or debris that may be obstructing its movement. Use a soft brush or a cotton swab to clean away any dust, dirt, or residue on the print head.
  3. Step 3: Align the print head by following the manufacturer's instructions for your specific printer model. This may involve adjusting the print head's position or recalibrating the printer's settings.

Replace the Ink Cartridge Again

  1. Step 1: Check if you have followed the correct installation procedure when replacing the ink cartridge. Ensure that the new cartridge is properly seated and aligned within the printer.
  2. Step 2: Verify that the ink cartridge is not damaged or clogged with debris. If it's still malfunctioning, consider replacing it with a new one from the same manufacturer or a compatible alternative.

🎯 Final Words

If you have followed the steps outlined in this troubleshooting guide and are still experiencing issues with your printer, it may be worth contacting the manufacturer's customer support for further assistance. In most cases, the U163 error message is resolved by addressing any misalignment or cartridge-related issues. By following these steps, you should be able to resolve the issue and get back to printing and scanning without any disruptions.

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