Software⏱️ 3 min read📅 2026-06-19

How to Fix: Unable to continue after certificate error i IE

IE certificate error fix for HP c7000 Onboard Administrator web interface.

Quick Answer: Add the site to the trusted root certification authorities and try again.

📋 Table of Contents

  1. 🔍 Why This Happens
  2. ✅ Best Solutions to Fix It
  3. 💡 Conclusion

The error 'Unable to continue after certificate error in IE' occurs when Internet Explorer (IE) fails to trust the security certificate of a website, causing it to redirect to the Error Reporting Utility page instead of loading the intended webpage. This issue can affect anyone using IE to access websites with self-signed certificates.

This error is frustrating because it prevents users from accessing important websites or web applications that rely on these certificates for authentication and encryption. However, by following the steps outlined in this guide, you should be able to resolve the issue and continue using the website securely.

🔍 Why This Happens

  • The primary reason for this error is that IE is unable to trust the self-signed certificate of the HP c7000 Onboard Administrator's web interface. This can happen when the certificate is not properly installed or configured on the server-side.
  • An alternative cause could be that the certificate has expired or been revoked, which would prevent IE from trusting it.

✅ Best Solutions to Fix It

Enabling the Internet Explorer Certificate Manager

  1. Step 1: Open Internet Options by pressing Alt + I while in IE. Click on the 'Advanced' tab and then click on the 'Security' button.
  2. Step 2: In the 'Security' window, select the 'Internet' zone and check the box next to 'Enable right-click context menu for this zone'.
  3. Step 3: Click 'OK' to close all windows and restart IE.

Adding the certificate to the Trusted Root Certification Authorities

  1. Step 1: Open the Command Prompt as an administrator. Type 'certlm.exe -addcerthost ' (replace with the actual path to the self-signed certificate file). Press Enter to add the certificate.
  2. Step 2: Alternatively, you can also use the Internet Explorer Certificate Manager: Open IE and press Alt + S while in a webpage that uses the self-signed certificate. Select 'Manage Certificates' from the context menu and then click on the 'Add' button to import the certificate.

💡 Conclusion

To resolve the 'Unable to continue after certificate error in IE' issue, you can try enabling the Internet Explorer Certificate Manager or adding the self-signed certificate to the Trusted Root Certification Authorities. If these steps do not work, you may want to check with the server administrator for further assistance.

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