Software⏱️ 3 min read📅 2026-06-19

How to Fix: Why am I getting this error, “Entry Point Not Found Error (dxgi.dll)?”

DirectX and GPU driver issues with SketchUP.exe v2024.

Quick Answer: Check for outdated or corrupted DirectX components, and ensure the latest drivers are installed.

📋 Table of Contents

  1. 💡 Why You Are Getting This Error
  2. 🔧 Proven Troubleshooting Steps
  3. 🎯 Final Words

The 'Entry Point Not Found Error (dxgi.dll)' is an error that affects users who are trying to run programs that utilize DirectX, such as SketchUP.exe. This error occurs when the CreateDXGIFactory2 function cannot be located in the dxgi.dll library, which is a crucial component of the DirectX API.

This error can be frustrating for users, especially those who rely on their computer for creative work or gaming. In this guide, we will explore the possible causes and provide steps to resolve the issue.

💡 Why You Are Getting This Error

  • The primary cause of this error is a corrupted or outdated DirectX installation. When the DirectX files are not properly installed or updated, it can lead to errors like 'Entry Point Not Found'. This can happen when the user installs outdated DirectX components or if there is a conflict with other software.
  • Another possible reason for this error is a problem with the GPU driver. In some cases, an incompatible or outdated GPU driver can cause issues with the DirectX API, resulting in the 'Entry Point Not Found' error.

🔧 Proven Troubleshooting Steps

Updating DirectX and Reinstalling

  1. Step 1: Step 1: Uninstall all existing DirectX components from the Control Panel. This will ensure that there are no conflicting versions installed on the system.
  2. Step 2: Step 2: Download and install the latest version of DirectX Runtime Components from Microsoft's official website. Make sure to select the correct architecture (32-bit or 64-bit) that matches the system configuration.
  3. Step 3: Step 3: Restart the computer after installation and verify if the error persists.

Updating GPU Drivers

  1. Step 1: Step 1: Open the Device Manager on Windows. Look for the 'Display Adapters' section and right-click on the Nvidia driver to select 'Update Driver'.
  2. Step 2: Step 2: Follow the prompts to search for and install any available updates for the Nvidia driver.

🎯 Final Words

To resolve the 'Entry Point Not Found Error (dxgi.dll)' in SketchUP.exe, it is recommended to start by updating DirectX and reinstalling. If this does not work, try updating the GPU drivers. In some cases, downgrading to a previous version of SketchUP may also be an option. By following these steps, users should be able to resolve the error and continue using their program without any issues.

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