Software⏱️ 3 min read📅 2026-06-11

How to Fix: Windows 10 Photos app displays error "The app didn't start."

Windows 10 Photos app error fix for 'The app didn't start' issue.

Quick Answer: Try reinstalling the Photos app or running a System File Checker (SFC) scan to resolve the issue.

📋 Table of Contents

  1. 💡 Why You Are Getting This Error
  2. ✅ Best Solutions to Fix It
  3. 💡 Conclusion

The Windows 10 Photos app error 'The app didn't start' is a common issue that affects users who have recently updated to version v1703. This problem occurs when the app fails to launch properly, preventing users fromopening image files associated with it. The frustration caused by this error can be overwhelming, especially for those who rely on the Photos app for daily tasks.

Fortunately, there are several methods to resolve this issue and get the Photos app up and running smoothly again.

💡 Why You Are Getting This Error

  • The primary reason for this error is a corrupted system file that prevents the Photos app from launching. This can occur due to various factors such as a failed Windows update, malware infections, or incomplete installation of the app.
  • An alternative cause could be a missing or corrupted DLL file required by the Photos app. In some cases, the issue might also be related to a conflict with other installed apps or system settings.

✅ Best Solutions to Fix It

Resetting Windows Update Components

  1. Step 1: Step 1: Press the Windows key + R to open the Run dialog box.
  2. Step 2: Step 2: Type 'msdtc /resetcache' and press Enter. This will reset the Windows Update components.
  3. Step 3: Step 3: Restart your computer and attempt to launch the Photos app.

Repairing or Reinstalling the Photos App

  1. Step 1: Step 1: Go to the Start menu and type 'appwiz.cpl' in the search bar. Press Enter to open the Apps & Features window.
  2. Step 2: Step 2: Locate the Photos app in the list, click on it, and then click the 'Uninstall' button to remove it from your system.
  3. Step 3: Step 3: If you want to reinstall the Photos app, go back to the Store app and search for 'Photos'. Click the 'Install' button to install the latest version.

💡 Conclusion

By following these steps, you should be able to resolve the Windows 10 Photos app error 'The app didn't start.' If the issue persists after trying both methods, it may be worth seeking further assistance from Microsoft support or a professional IT technician.

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