Software⏱️ 3 min read📅 2026-06-15

How to Fix: Word gives error when iSCSI is detached

Word error when iSCSI is detached due to network failure or upgrading NAS, fixed by using a fast SSD RAID for document storage.

Quick Answer: Use a fast SSD RAID like C: instead of the slow networked drive D:, and check if any add-ins are running from D:

📋 Table of Contents

  1. 🛑 Root Causes of the Error
  2. ✅ Best Solutions to Fix It
  3. ✨ Wrapping Up

Word gives an error when iSCSI is detached, causing frustration for users who rely on it for document editing. This issue affects individuals and organizations using Word 2016 with iSCSI connectivity to a Network-Attached Storage (NAS) device.

This problem can be particularly vexing because it seems like Word is intentionally targeting the slower drive D: despite being configured to use the faster C: SSD RAID for saving files.

🛑 Root Causes of the Error

  • The primary reason for this error lies in the way Microsoft Word handles temporary file storage. When a document is opened on a network drive, such as iSCSI-connected D:, Word may create temporary files on that drive to facilitate faster loading and editing of documents.
  • Another possible cause could be related to how iSCSI connections are managed. Detaching an iSCSI connection might leave behind temporary file remnants or other data that Word can't properly clean up, leading to the error.

✅ Best Solutions to Fix It

Disable Temp Files on Network Drive

  1. Step 1: Open Word and navigate to File > Options > Save.
  2. Step 2: In the Save options section, ensure that all save locations point to your fast SSD RAID C: drive. This will prevent any temporary files from being saved on the slower iSCSI-connected D: drive.
  3. Step 3: Click OK to apply these changes and restart Word.

Clear Temporary Files from Network Drive

  1. Step 1: Open a Command Prompt as an administrator (Windows key + X, then select Command Prompt).

✨ Wrapping Up

To resolve the error, you can try disabling temporary file storage on the network drive or clearing any remaining files left behind by the detached iSCSI connection. If these steps don't work, consider reaching out to Microsoft support for further assistance.

Did this fix your problem?

If not, try searching for specific error codes.

🔍 Search Error Database

❓ Frequently Asked Questions

🛠️ Related Fixes

How to Fix: Pc crashes shortly after launching game (rainbow

Fix Pc crashes shortly after launching game (rainbow six siege). Compl

How to Fix: Installing an APK on a locked down phone

Installing an APK on a locked down phone: Try using a rooted device, e

How to Fix: New PC build- no signal and no clue

Fix New PC build- no signal and no clue. Complete troubleshooting guid