Software⏱️ 3 min read📅 2026-06-15

How to Fix: A fatal error occurred while creating a TLS client credential. The internal error state is 10013

Windows TLS client credential error 10013 fix

Quick Answer: Check for any recently installed browser extensions or software that may be interfering with the Schannel service.

A fatal error occurred while creating a TLS client credential, affecting Windows 10 1909 users. This issue is frustrating because it prevents various applications from functioning correctly, including Office applications that are working fine.

The cause of this error is not immediately clear, but it may be related to browser extensions or other system configurations.

🔍 Why This Happens

  • The primary root cause of this error is a misconfiguration in the Schannel system component, which is responsible for managing SSL/TLS connections. Specifically, issue 10013 indicates an internal error state that suggests a problem with the TLS client credential creation process.
  • An alternative possibility is that the issue is related to a browser extension or other third-party software that is interfering with the Schannel system component.

🛠️ Step-by-Step Verified Fixes

Enabling and disabling Schannel

  1. Step 1: 1. Open the Command Prompt as an administrator and run the command `netsh winsock reset`: This will reset the WinSock configuration to its default state.
  2. Step 2: 2. Next, run the command `netsh http show config`: This will display the current HTTP configuration, including any Schannel settings that may be causing the issue.
  3. Step 3: 3. If necessary, use the `netsh http add urlacl` command to remove any existing URL ACLs and reset the Schannel system component to its default state.

Disabling browser extensions

  1. Step 1: 1. Identify and disable any recently installed browser extensions that may be interfering with the Schannel system component.
  2. Step 2: 2. Restart the browser and try accessing affected applications again to see if the issue persists.

✨ Wrapping Up

To resolve this error, you can try enabling and disabling the Schannel system component or disabling browser extensions that may be causing interference. If neither method resolves the issue, further troubleshooting may be necessary.

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