How to Fix: After updating Invantive Control fo Excel, I get the error: 'itgenefn003' after synchronizing my model to import data from Exact Online

After updating Invantive Control for Excel, you may encounter an error when synchronizing your model to import data from Exact Online. The error code 'itgenefn003' is displayed, which can be frustrating and disrupt your workflow. In this guide, we will walk you through the possible causes of this issue and provide steps to resolve it.

The good news is that this issue is usually related to a configuration problem in Invantive Control for Excel, and resolving it involves making some adjustments to your model settings.

💡 Why You Are Getting This Error

• The primary cause of 'itgenefn003' error is an incorrect mapping between the Exact Online entity field names and the Invantive Control for Excel data fields. This mismatch can occur when you update the mapping after a change in the Exact Online system.
• Another possible reason is that the budget financial year or period is not correctly configured in your Invantive Control for Excel model. This might be due to an incorrect setup of the budget scenario code, cost unit code, or other relevant settings.

✅ Best Solutions to Fix It

✨ Wrapping Up

By following these steps, you should be able to resolve the 'itgenefn003' error and import data from Exact Online successfully. If you continue to experience issues, please contact our support team for further assistance.