Software⏱️ 3 min read📅 2026-06-15

How to Fix: Error reporting is "disabled by Group Policy" but the relevant Group Policy seems to be not configured

Error reporting is disabled by Group Policy but settings are not configured.

Quick Answer: Check the Internet Communication settings for precedence over Windows Error Reporting.

The error 'Error reporting is "disabled by Group Policy"' occurs when the Windows Action Center is unable to send custom error reports due to an incorrect configuration of Group Policies. This issue affects users who have enabled Windows Error Reporting but have not properly configured their Group Policy settings.

This error can be frustrating for IT administrators and users alike, as it prevents the system from sending valuable error reports that could help diagnose and fix issues. In this guide, we will walk you through the steps to resolve this issue and ensure that Windows Error Reporting is properly configured.

⚠️ Common Causes

  • The primary reason for this error is that the Group Policy setting for 'Windows Error Reporting' is not being applied correctly. This can occur when the policy is set to 'Not Configured', which means that the default settings are being used instead of the custom configuration.
  • An alternative cause could be that Soluto's custom error reporting tool is interfering with the Windows Error Reporting system, causing it to appear as though Group Policy is not configured correctly.

✅ Best Solutions to Fix It

Enable Windows Error Reporting via Group Policy

  1. Step 1: Step 1: Open the Local Computer Policy editor by navigating to Start > Run and typing 'gpedit.msc'. This will open the Group Policy Editor.
  2. Step 2: Step 2: In the Group Policy Editor, navigate to Administrative Templates → Windows Components → Windows Error Reporting. Ensure that the setting for 'Windows Error Reporting' is set to 'Enabled'.
  3. Step 3: Step 3: Next, navigate to Computer Configuration → Administrative Templates → System → Internet Communication Management → Internet Communication settings. Ensure that this setting is also set to 'Enabled'.

Disable Soluto's Custom Error Reporting Tool

  1. Step 1: Step 1: Check if Soluto's error reporting tool is installed on the system. If it is, uninstall it or disable it.
  2. Step 2: Step 2: Verify that there are no other third-party tools interfering with Windows Error Reporting.

✨ Wrapping Up

To resolve the 'Error reporting is "disabled by Group Policy"' issue, first enable Windows Error Reporting via Group Policy, and then ensure that Soluto's custom error reporting tool is disabled or uninstalled. By following these steps, you should be able to properly configure Windows Error Reporting and send valuable error reports.

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